Norse Care and the team at Lydia Eva Court would like to express our sincere condolences for the loss of your father. We are very sorry to hear about yours and your family's experience on a previous review. I understand from the Lydia Eva Court team that they had been in regular contact with the hospital during your father's care. As care providers, we take matters related to care incredibly seriously. We would appreciate speaking with you to discuss the issue further. If this is something that you are open to, please contact info@norsecare.co.uk. We wish you and your family all the very best, and again, we pass on our most sincere condolences.