Thank you for taking the time to write your review.  <br>We are glad to read that your mother had been cared for wonderfully by the team at Harbour for many years and that both she and your family were happy with everything at the Home. Your review has highlighted a flaw within the service when someone passes and we are reviewing our policies to ensure that the same care and attention are given to all family members after someone has left the service.<br>Please accept our deepest sympathy for your loss and our apologies for any distress that you may have suffered.