Hello Lisa, thank you for your review and kind words, and we are pleased that you are happy with the standards of care your mother is receiving. Your mother is now an integral part of the home, and we look upon her as a part of our family and caring for her is important to us. We are also pleased that you find dealing with the home administration an equally pleasant process. I have taken note of your comments and will share this with the team, as feedback is critical to us to make the service better for everyone.