Thank you Sara for taking the time to write such a lovely review, feedback is extremely important to us. We are truly pleased your mother settled into Elliscombe House with ease. As a staff team, it is extremely important to us that our residents feel included in their care and are offered choice throughout. We are so pleased that your mother chooses to take part in many activities, including late-night get-togethers. Prior to opening Elliscombe House the staff team created our core values and have worked hard to embed these in their practice. It is so refreshing to hear 'nothing appears to be too much trouble'. I will pass on your kind words to the staff team.