Hi, thank you for taking the time to submit a review.<br>I am really pleased at all of the positive things you have said. It really does mean a lot when we hear these sorts of things.<br>The things you have mentioned around Covid and PPE are measures we are taking to protect all of our staff, residents, health care professionals and our visitors.<br>These are the reason we have stayed as clear of Covid as we have.<br>I'm not sure of the last time you visited but our visiting room was changed in April and is now a large room with access to our garden and patio area. Mum's room overlooks this area too so you can see it anytime.<br>We are hoping to have a bit more normality back by the end of the summer so you will be able to see more of the home. <br>Please remember that you can contact me directly at the time with any questions, concerns, or complaints you may have that cannot be answered by my senior team.