Thank you for taking the time to review the care we have provided for your mum at Lydia Eva Court, l will ensure that l feed this back to the staff on Cornfield House who l knows will really appreciate your feedback and reflection of how they support both your mum and yourselves as a family.
I will also ensure that your kind words are cascaded down to our Domestic Team who l know work extremely hard at maintaining the environment at Lydia Eva Court and l know that they will also appreciate your recognition for what is sometimes, a really difficult role within the home.