Thank you for your lovely review! It is such a pleasure to care for your mother, and she and you are definitely a pivotal members of our Felbury family. I note only a 4/5 for cleanliness, so if there is something which you would like to let me know, I would be keen to find out what we need to do to improve. Please feel free to email me directly or just let us know in the office, and we will make sure it is dealt with!   <br>Thank you for your continued support of the home, it's been a tricky couple of years, but we are enjoying getting back to normal. I hope you will be joining us for our trip in September. (Please let me know if either date suits you - 22nd or 29th?).