Dear Patrick,
Many thanks for taking the time to review our home. All feedback is welcomed and allows us to continually develop our service. The point you raised regarding the front door access is one of security. We need to be aware of who is accessing our homes, this has proved to be particularly important throughout the recent pandemic to minimise the risk of cross infection. Your comments are greatly appreciated and I will of course pass them on to the manager and the colleagues at Foresters Lodge.