Thank you for taking the time to bring your experience to our attention. Our aim is to provide the best possible care to residents who live with us, whether on a permanent basis or to those who have a short stay on the community supported by the NHS. We do take any concerns very seriously and learn from any issues raised. Once again we are very sorry that your experience did not fully meet your expectations. However, we will pass your positive comments onto the Physiotherapists and chefs.