Thank you for your comments about Ashcroft Care Home. We appreciate you taking the time to give feedback and letting us know how we are doing. We have acknowledged the concerns you have, and improvements you have suggested to better the home. In regards to low staffing, like for most providers in the sector, it's taking longer than we would like to recruit permanent colleagues but all of our team are dedicated to ensuring our residents are safe and happy. If you would like to discuss any concerns directly, please reach out to us at the home. Thanks again and best wishes.