Thank you for taking the time to write such a thoughtful review of our team at Langdale Heights. We are so pleased to have your mum here with us and so thrilled that we are exceeding your expectations in ensuring she is receiving the very best care possible. It's clear that our dedicated team go above and beyond to provide a loving and supportive environment for our residents. We are very proud of their commitment, which shines through in their work every day. Our team strives to create a connection with each resident and to maintain a flow of communication between the residents, their families, and our management team. We believe it is essential to maintain an open dialogue between the residents, family members, and the management team. This allows us to better address the needs and concerns of all parties involved. The team will be so happy to hear your kind words of praise and notice all their efforts. We look forward to visiting again with you soon.