Thank you for providing feedback regarding your father's stay at St Luke's, we are sorry to hear you feel this way. Regrettably, as we were unable to meet your father's needs, we had to make a difficult decision to serve notice on his placement at St Luke's. We understand this may have caused upset to you and your family, however, we would like to reassure you that this decision was made keeping in mind his best interests.<br><br>We note that you did not raise any concerns at all throughout your father's stay at St Luke's and that the timing of your feedback coincides with his move away from St Luke's. Nevertheless, as we strive to provide the best care possible to all our residents at St Luke's, we value all feedback from our residents and their families. <br><br>We wish your father all the very best.