Thank you very much for your recent review regarding your father-in-law's care while he was a resident in Moorland house. We are pleased to hear that you were very happy with the care provided.

As you rightly stated, and as you may appreciate, as a new owner I had to familiarise myself with my new care home and check all the accounts to ensure a satisfactory solution was provided to you. I am sorry it took longer than you expected to be resolved, however, I trust that the matter was settled.