We are sorry to hear you were disappointed in elements of your Great Aunt's stay. Rooms are regularly re-decorated. We aim for all rooms to be of the same high standard, I do take on board our nursing community has a different feel due to the nature of care required. I will review all rooms on our nursing community. Lunch is our main meal and has a choice of meat/fish, veg option and veg or salads, pastas etc. Evening meal options are a lighter meal and on occasions fish fingers, chips etc are offered. Residents can also choose homemade soups, salads or sandwiches plus soft or specialist diets are catered for. We are sorry our meals did not meet your expectations.  Our chefs ensure menus offer a balanced diet across a week. Our nurses support in many specialised tasks and nursing care needs, we utilise skills of district and specialist nurses for the well-being of our residents. Apologies we did not have the opportunity to talk through these concerns with you prior to your Aunt leaving our care.