Good afternoon Megan. Thank you so much for taking the time to leave this detailed and clearly heartfelt and moving review of your experience with our care team and care home at Dove Tree House in Exeter. I can only agree - we do have an amazing team working at Dove Tree who clearly place the happiness and well-being of the residents in their care at the centre of everything that they do. I was sorry to read that your nan recently passed away, I'm sure she is being very much missed. I always enjoy my visits to Dove Tree, a care home that does appear to attract (or perhaps develop) a good share of cheeky (fun-loving) older people - I usually get a ribbing for something - and it's lovely! I'm really pleased that you have such fond memories of both your nan's and your own time at Dove Tree. Kindest regards, Nathan.