Thank you for your feedback. Please be assured our fees, salaries and wages are reviewed regularly to ensure that we are always as competitive as we can be in each area. All of our staff have access to our award-winning 'wellbeing pathway', which includes 24-hour counselling support line to help them in times of stress.  If you wish to speak to someone about your experience, please contact the Home Manager at Woodthorpe Lodge, who would be happy to arrange a meeting with you. Alternatively, you can contact our Customer Care Team on 0113 465 4000.