Thank you for your kind words regarding our care staff, we pride ourselves on high standards of care and we will pass this onto the care staff. In regards to the trained staff, your dad was on a Discharge to assess unit. This means that there are multiple professionals supporting your dad, here at Trentham House we assess the activities of daily living with the therapy team so your dad can reach his potential. In regards to his blood pressure, there was no instruction given to the home on the hospital letter from the hospital Drs. Therefore, as a home, we had no evidence to complete this need. However, once you brought this to our attention this was implemented. During your dad's stay with us he was assessed and reviewed by our GP and his medical needs were identified and were acted and treated on. In regards to the misplaced items, please contact the managers who will look into this for you.