Thank you for your kind words - it was a pleasure caring for your mother and she is fondly remembered by our team. Your objectivity and criticism is fair and welcomed; we have taken from this a real sense of purpose to do better on the recreational activities. We have appointed a Lifestyle and Activities Co-ordinator to ensure all our Residents are fully engaged throughout the entirety of their stay and are facilitated to have an active social and recreational calendar while at Albert Suites. We hope you mother is settling well into her new residence, and please send our warmest regards.