Thank you for sharing your review of Groveland Park, we welcome feedback to ensure that we can deliver person-centred care and meet individual expectations.  I am sorry that you feel on this occasion we have not met yours.  I have had the chance to investigate the elements of your concerns in this review under our complaints procedure and I am more than happy to report my findings to you and provide you with copies of evidence, outside of this forum to protect confidentiality. At Groveland Park, we pride ourselves on offering an extensive menu with fine dining choices and a bistro service with alternative options. We cater to individual requests and always ensure that our stock levels allow for that, our recent resident meeting complimented the catering team and the provision of food.  Families appreciate our fine dining and Bistro service to allow them to share a meal with their loved ones. We encourage residents and their families to express any concerns as and when they arise.