Unfortunately, as a home, we are unable to get involved in family disputes and disagreements. It was your step-sister who greeted you at the front door. It is the home's policy and standard practice to ask all visitors to wear fresh type 2 masks, use hand sanitiser and that no more than 2 people visit in a resident's bedroom at any one time, nor do we offer refreshments at this time - all with the aim of minimising the risk of infection being passed/spread to our residents or staff.