I would like to thank you for taking the time to share your superb feedback. We appreciate how difficult it can be for loved ones when an individual makes the decision to move into a care home and we are delighted we instantly put your mind at ease.
It’s wonderful to hear your comments regarding everyone being so warm, caring and professional and taking time to understand Mum's needs. Thank you for entrusting us with the care of your mother and we are thrilled she has settled in extremely well.
Our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.