Thank you for your very gracious review of Woodlands Nursing and Care Home. We are delighted to hear that the efforts of our team are so appreciated and that you are happy with the high quality of care and support we aim to provide all of our residents. The entire team really strives to create a personal connection with each resident and they have been a vital part of maintaining communication between our residents and their families. We believe that keeping the connection open between the residents, family members and the management team is crucial and a necessity towards making the residents and their families feel as comfortable as possible. Our staff will be so pleased to hear your kind words on the hard work of everyone involved in your mum’s care and support and we will share your comments with them. Your feedback and kind words are a big reason why we make it a priority to do the best for our residents! Thank you again for taking the time to leave us this review.