Hello<br>Thank you for your review. The individual circumstance of your Father's situation highlights how each Resident's and family's need is unique and needs the care and attention of those who go the extra mile. We are so lucky to have managers and staff who do so on a regular basis.  They really do everything possible to make residents feel at home, relaxed and comfortable. Thank you for your recognition of their compassion and efforts, it is greatly appreciated. <br>My best wishes,