Thank you so much for such a wonderful review. I am sorry to hear of your loss and I am sure, as a family, this is very difficult. Our thoughts go out to you and your family. I wanted to say thank you for bringing in your wonderful dog as this not only brightened your loved one's day but others too, including staff. We will of course share your review with the staff as they love to read feedback from all families. We are here if you need anything else. Every good wish (cymerwch ofal).