Thank you so much for writing this lovely review at this very sad time. Your dear Mum was a lovely lady who was much loved by the team at the home, and all miss her very much and were very sad when she passed away. We are so pleased to hear that you felt treated well toward the end of her life. Families are just as important to us as the people we care for, and the team at the home try to ensure that when a resident's final days come, the family are supported through them, as we all recognise how hard this is to cope with. We will pass your lovely comments on to the team, which I am sure they will be very uplifted by. Please accept our deepest condolences for your loss. With kindest regards