Thank you so much for your review. I am sorry to hear of your loss, our thoughts our with you and the family. It is heart-warming to hear of the care provided in the home. We will share this with the team as no doubt the passing of your loved one has left a gap in the service. I did have the wonderful opportunity of meeting your Uncle and your cousin's dog. I agree with you, pets certainly lift the spirits, as I witnessed on the day. Thank you again for your beautiful review and we are here if you need anything else. Every good wish (cymerwch ofal).