Thank you for your heartfelt comments about the care your mum received whilst at Spencer House Care Home. It has been our pleasure to care for her. Our time together was short, but it has been a delight to ensure her time with us was peaceful, settled, and as content as possible. We pride ourselves on making sure our families feel welcome and included in all the care we deliver, and I am very happy to hear that, as a family, you were able to feel part of our Spencer House family. I will share your kind words with the rest of the staff team, as this provides us with a great sense of achievement and pride in our chosen vocation. Warmest regards.