Hello Robert. Thank you so much for taking the time to leave this really lovely review of your experience with our care team and nursing home at Chollacott House in Tavistock. It's really lovely to read that your dad is well cared for. I hear what you say about the common room. I have had similar conversations with the care home manager. Whilst we have in the past (and I'm sure will again) had residents at Chollacott House who were more able-bodied and could and wanted to spend time in the communal rooms, our resident group, at the moment, are a little more frail and not able or not wishing to spend as much time out of their rooms. Every resident has a bespoke 'activity plan' created with them to ensure that they remain stimulated even if in their own rooms for longer periods of time. Chollacott House have made use of our mini-bus this year and it continues to be available for them as and when needed. Sorry to hear about the laundry problems - I'm pleased they are being resolved.