Thank you so much for your lovely review. The setting of Kingsland overlooking the bay is indeed beautiful and the views from the residents' lounges and sea view bedrooms is second to none. Our Activity Coordinator is exceptional and works tirelessly to bring creative and stimulating activities into the daily lives of our residents. He has such a wonderful way with the residents it is no wonder they all love him. As the home manager, I believe a major part of my role is liaising with the family members of our residents to ensure that you are both happy and satisfied with the level of care they receive as well as working through and resolving any issues that arise. My door is always open. I am so pleased that your experience here with us has been a positive one.