Thank you for taking the time as a family to leave us another review. We are really sorry your concerns with us have not been resolved following our meetings and formal responses provided. We're also sorry we couldn't offer reassurance and clarity on why we, and the external professionals consulted, felt moving your mother to a new room was in her best interests. We are very pleased to hear that your mum is doing well in her current home, and we wish you and your family all the best.  Regards, Barchester Feedback Team.