Thank you for taking the time to review The Beeches. We really appreciate your feedback. We're pleased that you are happy overall and in particular, are pleased with how our residents are cared for. We tailor our care to each person living with us by getting to know them as individuals. We calculate our staffing levels by using a dependency tool, to ensure that our residents receive the level of care they require. We have recently undertaken some planned works at The Beeches but I am happy to discuss your feedback at a mutually convenient time.