Thank you for your kind review of Brookvale House. Making the decision to place your loved one into care can be a very difficult decision, however, we are so pleased that you chose Brookvale House and that your loved one is happy there. Our team members pride themselves on a person-centred approach to care and we are glad to hear that they are always caring and helpful. If there is anything that your loved one requires, please do not hesitate to let the manager or the senior management team know. They will be glad to assist.