We are so glad to hear about your nan's positive experience of Lavender Oaks.  Finding the right environment for a loved one's future care is such a difficult decision and we're delighted our client services manager immediately set you at ease and that your nan is settled and being given the best possible care.<br>As a team, we work together to provide the best experiences for both our residents and family members. Thank you for your amazing feedback, I'll ensure it is shared with the wider team, they will be thrilled.