Thank you so much for your comments - our team believe it is important to be flexible when it comes to care, together with ensuring an open and clear communication line with the resident's loved ones. <br><br>It is great to hear that this is working for you and that you are comfortable in the knowledge that Mum is always cared for well and safe.<br><br>We really appreciate you taking the time to share your experiences of Wey Valley House - Thanks again!