Thanks for this strongly positive review. We do pride ourselves on our customer-centric approach to care and it is great to see your appreciation of our staff and activities. We are always looking to improve so are keen to gain more insight from you about the food and drink rating. All our food is prepared on-site and made from fresh ingredients by our experienced chefs. We usually gain five stars for our food. Please let us know where you feel we are falling short and we will look to address any concerns. Again, thanks for your positive review and see you again at the Alexandra soon.