This is such a heart-warming review, thank you so much. We are so sorry for your loss, your mum was a very big part of the Haywood Lodge family and is very much missed by staff and residents alike. She will be remembered as a loving, friendly lady with a cheeky sense of humour and although her loss is felt greatly we are pleased that she felt so loved and cared for. We also want you to know that you are part of the Haywood family and you are always welcome to pop in for a cuppa and a chat. Thank you again for your kind words, they have been passed on to the staff at Haywood Lodge and very gratefully received.