Thank you for your review; we value all feedback as this helps us to improve our service where required. Your grandfather has capacity and will remove the teeth himself, and this does not prevent him from eating. Your grandfather's hospital admission was not related to any fall. Your grandfather is on hourly checks by staff, he is not funded for 1-1 care. We are awaiting a second dentist visit, as the last time the dentist visited the home to review your grandfather, he refused to be seen by a dentist. Both sons are fully involved in the care of your grandfather and updated regularly by the home and GP. Should you wish to discuss this further please do not hesitate to contact us.