I’m sorry to hear you’re struggling to keep in contact with your sister-in-law. As Abney Court is set in a rural location, there are times when mobile phone signal isn’t strong and therefore we advise relatives to contact the suite directly via a landline.  We acknowledge that keeping in regular communication with their relatives is of paramount importance for residents, and our team will support any resident who wishes to call relatives themselves. At Abney Court, we host regular relative meetings to involve relatives in their loved one’s care which helps us to actively understand any issues surrounding residents and their care needs