Thank you for your review and positive scores and comments regarding the team at Buchanan Court and the care and support they provide residents, particularly in relation to your wife's care on the dementia suite. Please be assured these comments will be passed to the team. When there is a change in management at a care home, it can be an unsettling time for all as adjustments are made, while recruiting the right person to take over the role. Our regional support manager was put in place during this time to effectively maintain morale in the team and ensure continued delivery of high-quality care to residents. We are pleased to say that we now have a new home manager in place at the home who is working hard to maintain the high standards expected.