We are so sorry you feel this way, as you know your mum was visited regularly by the managers and directors and we had a lovely relationship with her, she always told us she had everything she needed and was being well looked after. We see our residents as family within our home and your statements are false and vicious and we won't accept them. Your mum was a very loved resident who was looked after by our amazing staff. We spent a huge amount of time with you also and were nothing but supportive to you and your family. Just to remind you, when you came to Bennetts Castle you made the same accusations about the previous home you were moving from and we supported you with your mum's move to our home. Please read our other reviews from all of our happy families. We wish you well and often think of your mum.