Thank you for taking the time to leave us a review. We are very sorry to read that your experience of Rose Lodge was not as we would have expected. We strive to ensure that the needs of all the people living with us are met, and our team work hard to care for people as they would a family member. We assess all the support needs of the people coming to live with us and are sorry on this occasion our home wasn't the right place for your loved one. We can assure you that we take all concerns seriously and take appropriate action where required.