Dear Thelma,
Thank you so much for your positive feedback and all the support you give us. Your mum is such a wonderful person to care for - full of life and humour. We all admire her determination to move on and also her kindness towards staff who really do their best to ensure they keep trying to connect with and bring out the best in our residents. It is our privilege to be part of her life and we will continue to do our utmost to give her the best care and quality of life that we can.
With our best wishes and sincere gratitude.