Thank you for taking the time to give your feedback. We are pleased to hear your wife is happy with us at Abigail Lodge but we have acknowledged your concerns. We would like to assure you that our menus are created with feedback from residents and reflect likes and dislikes. If our menu features something that is not to their liking, residents are able to request an alternative menu or order something from our Chef's special menu that day. Our home manager would like to assure you that wheelchairs are taken by our night team to be cleaned down each evening and they are often removed to provide more room for our residents. Additionally, please be assured that all residents' hygiene needs are attended to daily. We take all comments seriously and our home manager would welcome the opportunity to discuss your concerns further with you. We look forward to hearing from you. Thanks again.