Dear Shirley, thank you so much for your kind words and wonderful review. I have passed this on to the team. We work to ensure the highest quality of care as we all know leaving your loved ones in the care of others is an emotional challenge for anyone. Our ethos is 'your family is our family' so high-quality care is a constant aim. It was an honour to look after your mum. A beautiful lady missed by us all. Take care and our thoughts are with you and your family.