Dear C B, thank you so much for such positive feedback both about the service provision at Parkview and most importantly for Mum's homely and person-centred experience at the service. This has been well received by the whole team at Parkview and those on her unit. Thank you for having chosen Parkview and for having given us the opportunity and honour to look after Mum. From our point of view, it has been great teamwork with you and the rest of the family in meeting Mum's needs and ensuring her well-being and the best possible outcomes. Warmest regards.