We welcome reviews both positive and negative and are sorry you feel this way after such a short stay at the care home. The information given before people come to the care home isn't always as accurate as we would like, the issues mentioned regarding special diets and supervision weren't identified or highlighted as a need for Mum's re-enablement placement with us. On arrival, Mum was clearly unwell and the travel did have an effect which caused us to contact a GP only two days after arrival. When we contacted family about Mum becoming unresponsive we were informed this had been happening historically and feel the staff acted quickly and effectively to get Mum the obvious medical assistance she needed. We wish Mum well for the future.