Hi there, thank you for taking the time to leave the team at The Brambles your feedback. We are always proud of the services our team is able to provide, especially when, unfortunately, times can be a little more challenging than others. We are glad that Mum has settled in well with us and look forward to the memories we will all make together along with you and your loved ones. The Brambles always encourages feedback on how we can further improve our services, so please make sure to pop in for a coffee or tea and have a chat with us if you have any ideas on this. Thank you again for your feedback, it will be passed on to the team.