Thank you for your very positive feedback, we appreciate you taking the time to let us know how we are doing and are pleased to learn that your experience at Laurels Lodge has been very positive. Our residents' wellbeing is our main priority, and it is great to hear that you were so pleased with the quality of our care that we provide to your relative. Our staff are fully  committed to providing the best possible care experience for all of our residents, and it is very rewarding to be recognised and appreciated.