Thank you. We truly appreciate your feedback regarding the care that your nan receives at Oakdale Care. As a care provider with a strong ethos on family values, we consider our residents to be a very important part of our family. We are proud of our staff, who will always ensure that your nan’s well-being is a priority. We will pass on your kind compliments to them as they will be thrilled to hear this, and we look forward to seeing you soon.