Thank you for taking the time to share your positive experience with us, Mel. We are pleased to hear that your mother received great respect and tenderness during her stay with us. Our staff are committed to providing the highest quality of care and we are delighted to hear that they exceeded your expectations. It is heartening to know that our team were kind, friendly and fun and that your mother was able to participate in a variety of activities. Thank you again for your positive review. Your kind comments will be passed on to the team.